This module will be of relevance to
anyone who is taking on, or considering, the role of a
reviewer on visits to other services.
Conducting a review can be a good way to
develop your knowledge and understanding of how other services
operate, which can in turn generate new ideas for how to improve
your own service.
The role can be highly stimulating and
rewarding; however, it is also very demanding and requires
considerable preparation, application and teamwork.
This module will take you through some of the tasks and
competencies needed to carry out the role successfully.
You will learn about the demands on the
reviewer, with video clips illustrating the types of
challenges that you may encounter, and the high levels of
skill and professionalism required. This module will also
provide guidance on how to ensure that the report from the
visit provides a full and accurate account of the data collected
during the visit.